Terms and conditions

1. Acceptance of Terms

By accessing or using the Web Experts website (the "Site"), you agree to be bound by these General Terms of Use.

If you do not accept these Terms, you must immediately cease using the Site.

2. Company Identification

This Site is operated by:

Web Experts

1555 Boulevard de l'Avenir, Suite 306
Laval (Québec) H7S 2N5
Canada

Email: hello@web-experts.ca

Phone: 514-234-2989

Website: web-experts.ca

3. Purpose of the Site

The Site is intended to present the services, expertise, solutions, content, and resources offered by Web Experts.

The content published on the Site is provided for general informational purposes only and should not be interpreted as legal, tax, financial, accounting, technological, or professional advice tailored to any particular situation.

4. No Professional Mandate

Browsing the Site, downloading documents, attending an event, subscribing to a newsletter, or communicating with Web Experts does not create any contractual relationship or professional mandate.

Any service engagement will be subject to a separate agreement.

5. Permitted Use

The user agrees to use the Site in accordance with applicable laws.

The following are strictly prohibited:

• Using the Site for fraudulent or illegal purposes;
• Introducing viruses or malicious software;
• Attempting to access secured systems or areas;
• Disrupting the operation of the Site;
• Copying or exploiting Site content without authorization.

6. Information Provided by the User

The user remains responsible for the accuracy and legality of any information transmitted to Web Experts.

The user warrants that they hold all necessary authorizations and consents to transmit any information or document.

7. Intellectual Property

All content on the Site is protected by applicable intellectual property laws.

This includes, without limitation:

• Texts;
• Articles;
• Guides;
• Images;
• Videos;
• Logos;
• Icons;
• Graphics;
• Downloadable documents;
• Concepts;
• Methodologies;
• Trademarks and visual elements.

Unless permitted by law or with the prior written authorization of Web Experts, no reproduction or use is permitted.

8. Trademarks

The trademarks, logos, trade names, and slogans displayed on the Site are the property of Web Experts or their respective owners.

Any unauthorized use is prohibited.

9. Quotes and Forms

Contact requests, quote requests, or bookings made through the Site do not create any contractual obligation for Web Experts.

Web Experts reserves the right to decline any request.

10. Disclaimer of Warranties

The Site is provided "as is" and "as available."

Web Experts does not warrant:

• The absolute accuracy of the content;
• The absence of errors;
• The absence of interruptions;
• The absence of bugs;
• The continuous availability of the Site.

11. SEO, GEO, AEO, Digital Advertising, and Business Performance

Search engine optimization (SEO), generative engine optimization (GEO), answer engine optimization (AEO), digital advertising, and digital marketing services are influenced by numerous factors beyond Web Experts' control.

Accordingly, Web Experts does not guarantee, among other things:

• A specific ranking on Google or any other search engine;
• A specific presence in ChatGPT, Gemini, Copilot, Perplexity, or any other artificial intelligence system;
• A defined increase in traffic;
• A specific number of leads;
• A specific increase in sales;
• A particular return on investment.

Search engines, advertising platforms, and artificial intelligence systems regularly modify their algorithms, criteria, and ranking methods without prior notice.

Web Experts has no control over such changes and cannot be held responsible for their impact.

12. Business Results

The information, analyses, tools, resources, and strategies presented on the Site do not constitute any guarantee of commercial or financial results.

Any decision made by the user based on information available on the Site remains their sole responsibility.

13. Downloadable Resources and Free Content

The Site may offer various free resources such as:

• Guides;
• White papers;
• Templates;
• Audits;
• Checklists;
• Tools;
• Studies;

These resources are provided for informational purposes only and do not replace professional advice.

14. Testimonials and Case Studies

Testimonials, case studies, and examples of results published on the Site are provided for illustrative purposes only.

Results achieved by certain clients do not guarantee that similar results will be obtained.

15. Artificial Intelligence

Some content, analyses, or resources presented on the Site may be produced or assisted by artificial intelligence technologies.

Although reasonable verifications are carried out, Web Experts does not guarantee the absolute accuracy of such content.

16. Electronic Communications

By communicating with Web Experts electronically, the user agrees to receive communications necessary for the processing of their request.

Marketing communications are governed by applicable laws, including Canada's Anti-Spam Legislation (CASL).

17. Third-Party Services and Platforms

Certain features of the Site may depend on services operated by third parties.

Web Experts cannot be held responsible for modifications, interruptions, or discontinuations of services from such third parties.

18. Cybersecurity

Despite reasonable measures in place, Web Experts cannot guarantee that the Site will be free from:

• Cyberattacks;
• Viruses;
• Malicious software;
• Network interruptions;
• Unauthorized access.

The user remains responsible for protecting their own equipment and systems.

19. Limitation of Liability

To the extent permitted by applicable laws, Web Experts shall not be held liable for direct or indirect damages resulting from:

• Use of the Site;
• Inability to use the Site;
• A service interruption;
• An error or omission;
• Unauthorized access;
• A technological incident.

20. Links to Third-Party Sites

The Site may contain links to websites operated by third parties.

Web Experts exercises no control over such sites and accepts no responsibility with respect to them.

21. Force Majeure

Web Experts shall not be held responsible for any delay or failure resulting from an event beyond its reasonable control, including:

• Natural disaster;
• Major outage;
• Cyberattack;
• Supplier failure;
• Labour dispute;
• Government decision;
• Internet service interruption.

22. Indemnification

The user agrees to indemnify Web Experts against any claim arising from non-compliant use of the Site or a breach of these Terms.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. No Waiver

The failure of Web Experts to exercise any right or remedy shall not constitute a waiver of that right or remedy.

25. Amendments to the Terms

Web Experts may modify these Terms at any time.

Any modification takes effect upon its publication on the Site.

26. Governing Law

These Terms are governed by the applicable laws of the province of Québec as well as applicable Canadian federal laws.

27. Jurisdiction

Subject to applicable mandatory provisions, any dispute relating to the Site shall be submitted to the jurisdiction of the courts of the judicial district of Laval, Québec.

28. Language

These General Terms of Use are drafted in the French language.

Any translation is provided for informational purposes only. In the event of any discrepancy, the French version shall prevail.

29. Contact Us

For any questions regarding these General Terms of Use:

Web Experts

1555 Boulevard de l'Avenir, Suite 306
Laval (Québec) H7S 2N5

Email: hello@web-experts.ca

Phone: 514-234-2989

Website: web-experts.ca