Privacy Policy
Data Collected
Data you provide us directly
- Identification Information: First name, last name, professional title
- Contact Details: Email, phone, address
- Professional Information: Company, industry
- Business Data: Project details, quotes, contracts
Data collected automatically
- Navigation Data: IP address, browser type, pages visited
- Cookies and Tracers: To improve your experience and analyze traffic
- Analytics: Via Google Analytics to measure site performance
ℹ️ Note: We never collect your payment data directly. Payments are processed by secure payment providers (Stripe, PayPal).
Use of Your Data
Your data is used for:
| Use | Legal Basis |
|---|---|
| Process your requests and provide our services | Contract execution |
| Send you newsletters (with your consent) | Consent |
| Analyze traffic and improve the site | Legitimate interest |
| Comply with our legal obligations | Legal obligation |
Important: We never sell your data to third parties. We only share it if necessary to provide our services or if the law requires it.
Your Rights
You have the right to:
Access
Request a copy of your data
Rectify
Correct inaccurate data
Delete
Request deletion of your data
Oppose
Refuse marketing or analytics
How to exercise your rights?
Send an email to privacy@web-experts.ca with proof of identity. We will respond within 30 days.
Retention period
- Contact Data: 3 years after last contact
- Invoice Data: 7 years (legal obligation)
- Analytics Data: 14 months
- Newsletter Data: Until unsubscription
5. Security
Web Experts implements security measures to protect your data:
Technical Measures
- SSL/TLS Encryption: All connections are secured (HTTPS)
- Authentication: Secure passwords and multi-factor authentication
- Firewall: Protection against unauthorized access
- Backups: Regular and redundant backups
In case of breach
If your data is affected by a security breach, we will notify you within 72 hours, as required by law.
Témoignages
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Tek Informatique
Creative DesignerFAQ
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Unlike traditional methods, digital marketing allows you to precisely target your audience and easily measure your results in real time.
The timeframe depends on the strategy used:
- Paid advertising: Near-immediate results (days)
- Social media: 2-3 months to see traction
- Content marketing: 3-6 months for measurable results
- Email marketing: Results quickly visible (weeks)
The key is patience and continuous optimization. We monitor your KPIs regularly.
We track several key metrics:
- ROI: Return on Investment
- CTR: Click-Through Rate
- Conversion Rate: Percentage of visitors who converted
- Engagement: Social Media Interactions
- Lead Generation: Number of Qualified Leads
- Cost Per Lead (CPL): Cost per Acquisition of a Prospect
All our reports include a detailed dashboard to track your results in real time.